1. Introduction
By using Divyajivan Healthcare's services, including purchasing medicines, booking doctor appointments, browsing our store, ordering lab tests, or any other services, you agree to the terms outlined in this document. These terms may be updated periodically, and users should check for updates regularly.
2. Account Creation
To access certain features, such as booking doctor appointments or ordering medicines, you may need to create an account. You agree to provide accurate, up-to-date information, and you are responsible for all activities under your account. You must be at least 18 years old to create an account.
3. Medicine Purchases
We provide prescription and over-the-counter medicines through our online store. It is your responsibility to ensure that prescriptions are valid and submitted by applicable laws. You must verify that the medicines you purchase are suitable for your use and consult a doctor if needed.
4. Doctor Appointments
Divyajivan Healthcare allows users to book appointments with certified healthcare professionals. By booking an appointment, you agree to pay the prescribed fees and attend the appointment on the scheduled date and time. Cancellations or rescheduling should be done at least 24 hours before the appointment.
5. Lab Tests
We offer a range of lab tests that can be ordered through the website. You are responsible for providing accurate information regarding the tests, and in case of any discrepancies, we are not liable. Tests may require specific preparation (fasting, stopping certain medications, etc.), and it’s your responsibility to follow the instructions provided.
6. Membership
Divyajivan Healthcare may offer memberships that provide access to exclusive benefits like discounts, priority bookings, or additional services. Membership details, including benefits, renewal terms, and payment schedules, will be outlined when signing up.
7. Our Store
Our online store includes healthcare products such as medicines, health supplements, medical devices, and more. We provide accurate descriptions of the products, but we do not guarantee their effectiveness for individual cases. Please consult your healthcare provider before using any product purchased from our store.
8. Liability
Divyajivan Healthcare is not liable for any damages, losses, or other issues resulting from the use of medicines, doctor appointments, lab tests, or other services provided on the site. We encourage you to consult a healthcare professional for any health-related concerns.
9. Dispute Resolution
If any disputes arise, we will attempt to resolve them amicably through customer support. If this fails, any legal disputes will be handled in the courts of [your city, e.g., Surat, Gujarat].
10. Termination of Services
We may suspend or terminate your account if you violate the Terms and Conditions. You may terminate your account by contacting customer support.
